Return Policy
4s2s members’ request for a refund will be honored within 30 days of the purchase date for the following reasons only:
- Error made in Order Processing
- Wrong products shipped
- Wrong quantity shipped
- Incorrect registration number
- Duplication of product ordered
For your refund request consideration, you must send an email to support@4s2s.com within 30 days from purchase date.
Please include the following information in the body of your email:
- Order Number
- Date the product was ordered
- Name of our product that you have purchased
- Quantity and other type of product identification
- Please describe the issue and/or reasons why you no longer want the product.
Upon receipt of your request, all eligible refunds will receive a credit within 7 to 10 business days. Due to billing cycles, the refund may not appear on the same credit card statement as the original charge.
Please note that, except for the reasons listed above, 4s2s carries a no-refund policy on their software or products.
If you have any questions, concerns or comments, please call us at 1-866-921-9814